Planning the selection process

The most common selection process for all positions includes:

• Reviewing applications for minimum qualifications.
• Developing a short-list of qualified candidates for phone screens.
• Conducting phone screens.
• Developing an interview short-list.
• Conducting interviews.
• Assessing each candidate against selection criteria.
• Performing reference checks for your final candidates.
• Making your hiring decision and employment offer.
• Completing the necessary paperwork.

Reviewing applications and developing a phone screen short-list

Here are some things to look for when reviewing candidate applications:

• Is the resume professional and well-formatted? Are there spelling mistakes?
• Does the applicant have the education, qualifications, and experience required to perform the job?
• Did the candidate take the time to include a tailored cover letter?
• Are there any gaps in employment?
• Has the candidate changed jobs frequently?

Conducting phone screens

After you have reviewed candidate applications to create a shortlist, the next step is to conduct phone screens. Phone screens are meant to confirm that candidates meet the key job requirements and allow you to address any potential red flags in the resumes, such as gaps in employment or frequent job changes.

Common questions you can ask during a phone screen include:

• Why are you interested in the role?
• What do you know about the organization?
• What are your salary expectations?
• When are you available to start?

Selecting an interview panel

Engaging other people in a selection process can be beneficial. You may want to include a senior staff member, a board member, and a potential co-worker, for example. When you invite panel members to take part, let them know how much time it will take and their role.

Their contributions can include:

• Preparing interview questions.
• Participating and note-taking in interviews.
• Assessing each candidate against the selection criteria.
• Providing input about the final selection.